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FAQs For AuthorsQ: How do I find out when a book will be published? A: The quickest way to find a book's publication date is to search for it in our web site. Each book detail includes a publication date with its bookshop listing. Q: I need an electronic file of a book cover to accompany a review or article in my publication.
A: For photos of books and editors for publication reproduction, please contact: Tanay Sharma 5A, New Pali Road, P.O. Box 91, Jodhpur – 342 001 (Raj.) India Tele: +91 291 2433323 Fax: +91 291 2624154 Contact e-mail tanay@scientificpub.com Q: I am hoping to have my book out in time for an important upcoming conference. Whom can I talk to about this? A: We try to have books available for key publicity opportunities whenever possible. Sometimes it is not feasible due to scheduling constraints. Please let us know as soon as possible if there is a conference relevant to your publication, and we will try to take this into consideration when scheduling your book Q: I would like to start planning book signings and other promotional events for my book. Who can I talk to about when I can safely schedule these events? A: Publication schedules for books may be discussed with Pawan Kumar, Production Manager, Book Division. Tele: +91 291 2433323 Q: When will I receive the copyedited galleys for my book for review? A: Copyedited galleys are sent to book editors and authors for Book Division books. The timing for receipt of galleys is determined by a number of factors, and cannot be provided far in advance. If your book is large and/or complicated in content, more time is required for copyediting and checking. It also depends on where your book falls in the production schedule, i.e., the number of books ahead of yours in the schedule. If you have special time constraints, e.g., a period when you will be unavailable to review the galleys due to travel, etc., we will try to work around your schedule, but this may not always be possible. Keeping us abreast of your schedule helps us to be more efficient. We will contact you when the galleys are ready to be mailed so that you will know exactly when to expect arrival. Q: After I have reviewed the copyedited galleys, will I get to see the book again before it is published? A: No, this is your only chance to review the book, so please be sure you answer all of the queries and make all needed changes. We cannot make additions to the book after it has been typeset in single-space format as this would cause a change in pagination of the book, resulting in costly delays in production. Q: Can you send me the book on disk for indexing? A: Yes, indexes can be sent and a hard copy ⊄⊄too. Q: I would like to index my book, but I am not sure how to go about it. Can you help me? A: Yes, we can provide you with sample indexes and answer any questions that you may have about the process. Q: Who should I contact to request copies of the Instructions for Authors brochure for my journal? A: Contact: Ajay Changani in Editorial Development Q: I need updated flyers and/or press releases for my book. Who can I contact? A: Contact: Ajay Changani in Production Department Q: From whom can I get royalty information on my publication? A: Contact: Dev Kishan Bansal, Accounts Manager Q: My query awaits to be solved? A: If you are still not able to solve your queries email Tanay Sharma, Marketing and Management Department, Scientific Publishers. Books / JournalsQ: How do I find out when a book will be published? A: The quickest way to find a book's publication date is to search for it in our web site. Each book detail includes a publication date with its bookshop listing OR you can call us. Contact e-mail: books@scientificpub.com Q: Whom do I contact to receive copyright permission for Scientific Publishers publications? A: Contact Ajay Changani in our Rights and Permissions department. Tele: +91 291 2433323 Contact e-mail: books@scientificpub.com Q: I am the author of a book but cannot find the book listed on the Scientific Publishers Web page. A: If you are an author of a book and cannot find the book on Scientific Publishers’ web site, please contact Ajay Changani of our book division. Tele: +91 291 2433323 Contact e-mail: books@scientificpub.com Q: I want to propose a book project to Scientific Publishers. Who can I contact? A: Contact: Pawan Kumar 5A, New Pali Road, P.O. Box 91, Jodhpur – 342 001 (Raj.) India Tele: +91 291 2433323 Fax: +91 291 2624154 Contact e-mail: info@scientificpub.com Q: I have adopted a Scientific Publishers book in my class. Please send me a desk copy. A: Contact: Rajendra Choudary 5A, New Pali Road, P.O. Box 91, Jodhpur – 342 001 (Raj.) India Tele: +91 291 2433323 Fax: +91 291 2624154 Contact e-mail: rajendrac@scientificpub.com Q: What are shipping and handling costs for books? A: India orders will be shipped via courier; outside India orders will be shipped via Economy Parcel Post. For shipments via other delivery services, contact Scientific Publishers for details. Allow 3–4 weeks for delivery after publication. Booksellers: Call for freight charges. Contact e-mail: info@scientificpub.com Q: I want to buy foreign rights for a Scientific Publishers book. I want to translate a book into another language. A: For foreign rights and translation inquiries about any Scientific Publishers title, please contact: Prahalad Rai Sharma Contact e-mail: prsharma@scientificpub.com Q: How do I become a Scientific Publishers international distributor or sale representative? A: To inquire about becoming a Scientific Publishers distributor in the India or outside India, contact: Rajendra Choudary 5A, New Pali Road, P.O. Box 91, Jodhpur – 342 001 (Raj.) India Tele: +91 291 2433323 Fax: +91 291 2624154 Contact e-mail: rajendrac@scientificpub.com Q: I would like to receive a review copy of a Scientific Publishers book to review in my newsletter, magazine, journal, online publication, or other. A: To request review copies of books and journals to review in your publication, contact: Tiku Ram Book Review Coordinator Tele: +91 291 243323 Contact e-mail: tinkram@scientificpub.com Q: I need an electronic file of a book cover to accompany a review or article in my publication. A: For photos of books and editors for publication reproduction, please contact: Tanay Sharma 5A, New Pali Road, P.O. Box 91, Jodhpur – 342 001 (Raj.) India Tele: +91 291 2624154 +91.291.2624154 Fax: +91.291.2512580 Contact e-mail: tanay@scientificpub.com Q: Who should I contact to obtain a full-size sample flat book cover for publicity purposes? A: Contact: Rajesh Ojha Contact e-mail: rojha@scientificpub.com Q: Can you send me the book on disk for indexing? A: Yes, we can send you the indexing in the disk. Q: Will I see the back cover copy before the book is published? A: Yes, you will be receiving back cover copy from our Advertising Department, for your corrections shortly before the book goes to press. In most cases, this is done via email. Just have a look and respond as quickly as possible with any changes you think are appropriate. Contact: Rajesh Ojha Contact e-mail: rojha@scientificpub.com Q: I am planning on attending a conference to promote my journal or book. Who can I contact for promotional materials and sample copies of my journal to distribute to conference attendees? A: Contact: Rajendra Choudary Contact e-mail: rajendrac@scientificpub.com Q: I have information regarding the promotion of my book that I’d like to share. Who should I talk to? A: Contact: Ajay Changani Contact e-mail: info@scientificpub.com Q: I need a photo of an author or editor to accompany a review or article in my publications. A: For photos of authors and editors for publication reproduction, please contact: Rajesh Ojha, Graphic Designer Contact e-mail: rojha@scientificpub.com Q: My query awaits to be solved? A: If you are still not able to solve your queries email Tanay Sharma, Marketing and Management Department, Scientific Publishers. Tele: +91 9828085555 Contact email: tanay@scientificpub.com Book/Seller DistributorQ: How do I become a Scientific Publishers international distributor or sale representative? A: To inquire about becoming a Scientific Publishers distributor in the India or outside India, contact: Rajendra Choudary 5A, New Pali Road, P.O. Box 91, Jodhpur – 342 001 (Raj.) India Tele: +91 291 2433323 Fax: +91 291 2624154 Contact e-mail: rajendrac@scientificpub.com Before sending an email to Scientific Publishers please download the New Distributors Questionnaire from the link below and send us ASAP. A quick response is guaranteed. (Link to download the NEW QUESTIONNAIRE) Q: My query awaits to be solved? A: If you are still not able to solve your queries email Tanay Sharma, Marketing and Management Department, Scientific Publishers. Tele. +91 9828085555 Contact email: tanay@scientificpub.com Publication RepresentativesQ: How do I become a Scientific Publishers international distributor or sale representative? A: To inquire about becoming a Scientific Publishers distributor in the India or outside India, contact: Q: My query awaits to be solved? A: If you are still not able to solve your queries email Tanay Sharma, Marketing and Management Department, Scientific Publishers. OrdersQ: I had problems ordering a product on your site. What other means can I use to order your products? A: First, if you experienced problems with our website, please let us know. We have also provided customers with ordering troubleshooting tips. If you would like to order by phone, please call us at +91 291 2433323. You can also order via e-mail. If you order via e-mail, please be sure to include your mailing address, phone number, and the product(s) you wish to order. Q: How do I order a Scientific Publishers catalog? A: You can order a Catalogue online by going to: http://www.scientificpub.com/catelogue.aspx OR you can contact our Customer Service department by phone +91 291 2433323 OR by E-mail: books@scientificpub.com Q: How do I order a single article from one of Scientific Publishers’ journals? A: Scientific Publishers’ is designed for you to conveniently order one of Scientific Publishers’ articles. Please go to: http://www.indianperiodical.in/IP/journallist.aspx for complete information and order methods. Q: How do I change the mailing information/customer information I gave you? A: Contact us by e-mail or call +91 291 2433323. If you want to change the information via e-mail, please include the following information in your message: your name, previous mailing address, phone number, and/or e-mail address, as well as your new mailing address, phone number, and/or e-mail address Q: I would like to order a book/subscription to a journal. A: To order a book/subscription to a journal please browse our web site to order online OR call +91 291 2433323 OR by Email: International Book Orders: Q: I have a problem with a bill I received for a book order/journal subscription. A: For problems with bills please contact our order customer service department. You can email us with the information including the bill/invoice no.#, cheque no. # OR any other relevant information that can help us serve you better and best. Contact e-mail: customer@scientificpub.com Q: How do I find out the price of a book or the price of a journal? A: To find out the price of a journal please visit our web site OR contact books@scientificpub.com for books related orders and journals@scientificpub.com for journals related orders. Q: I have been billed for a book/journal subscription but have not received the book/journal subscription. A: Please contact customer service about books/journal subscriptions that you have not received, but for which you have been billed. Q: I did not receive a volume of a journal but I am not sure if I received a renewal notice. A: If you haven't received your new journal volume but aren't sure if you received a renewal notice please contact Tanay Sharma, manager of our customer service department. Q: I am the author of a paper that is in press or has been published in a Scientific Publishers journal and would like to order reprints. A: Contact our Journal Service Department at below information. Q: I would like to use an article of a journal or chapter of a book in my work. Who should I contact about rights and permissions? A: Questions about right and permissions should be directed to P. R. Sharma, Rights and Permissions Manager. Q: I am the editor of a journal and I am requesting a contract for a special issue of the journal and a marketing questionnaire. A: Please contact Pawan Kumar to receive marketing questionnaires and special contracts. Q: What kind of discounts can I get for bulk purchases? A: Depending on whether you are a Resale Vendor, Wholesaler, or a Retail/Trade store, you may qualify for differing discounts. Contact: Rajendra Choudary, Sales & Publicity Coordinator Q: What kind of discounts can I get for my online bookstore? A: Depending on whether you are a Resale Vendor, Wholesaler, or a Retail/Trade store, you may qualify for differing discounts. Contact: Rajendra Choudary, Sales & Publicity Coordinator Q: I’d like to arrange/propose a specific discount to members of an organization/association for a Scientific Publishers journal. Whom should I contact? A: Contact: Tanay Sharma Q: What are shipping and handling costs for books? A: India orders will be shipped via courier; outside India orders will be shipped via Economy Parcel Post. For shipments via other delivery services, contact Scientific Publishers for details. Allow 3–4 weeks for delivery after publication. Booksellers: Call for freight charges. Q: Are back volumes of Scientific Publishers journals available? A: Back volumes of Scientific Publishers journals are available. Back volume prices are the current subscription rate and both print issues and electronic access will be provided. A 30% discount can be applied for printed back volumes only. The current subscription rate will be applicable for each volume. Postage and handling is included. To find current subscription rates, find the journal at http://www.scientificpub.com . For additional information and to place orders, please contact: Subscription Department, Scientific Publishers, 5-A, New Pali Road , P.O. Box 91, Jodhpur – 342 001 (Raj.) India. Q: Can my bookstore purchase single copies of journal issues for resale? A: No, you can not purchase any single issue of the journal. Advance payment is appreciated. Contact: Rajendra Choudary, Sales & Publicity Coordinator Q: How can I get a sample copy of a Scientific Publishers journal? A: You can request a print sample or specimen copy of a Scientific Publishers journal by finding the journal in our Quick Search online catalog. You can "order" a print sample or view a PDF. sample. Free samples may be sent at the discretion of the Publisher if quantities asked for are judged to be excessive. Please do not request specific issues. You may also order sample journals via e-mail journals@scientificpub.com please include your name, address, phone number, and journal title in your message. Or send a mailed request to Scientific Publishers, 5A, New Pali Road , P.O. Box 91, Jodhpur – 342 001 (Raj.) India Q: I want to contact your customer service department. A: For problems in ordering, delivery, or payment, please contact in writing: Customer Service Department Q: My query awaits to be solved? A: If you are still not able to solve your queries email Tanay Sharma, Marketing and Management Department, Scientific Publishers. SubcriptionQ: How do I change the mailing information/customer information I gave you? A: Contact us by e-mail or call +91 291 243323. If you want to change the information via e-mail, please include the following information in your message: your name, previous mailing address, phone number, and/or e-mail address, as well as your new mailing address, phone number, and/or e-mail address. Q: I have a problem with a bill I received for a book order/journal subscription. A: For problems with bills please contact our order customer service department. Q: I have been billed for a book/journal subscription but have not received the book/journal subscription. A: Please contact customer service about books/journal subscriptions that you have not received, but for which you have been billed. Q: How many subscribers does a journal have? A: To find out how many subscribers a journal has, please contact Ajay Changani, circulation manager. Q: What kind of discounts can I get for my online bookstore? A: Depending on whether you are a Resale Vendor, Wholesaler, or a Retail/Trade store, you may qualify for differing discounts. Q: I’d like to arrange/propose a specific discount to members of an organization/association for a Scientific Publishers journal. Whom should I contact? A: Contact: Tanay Sharma, Society Liaison Manager Q: Whom should I contact about my free or discount journal subscription as a group member? A: Contact: Rajendra Choudary Q: Whom should I contact about my complimentary journal subscription as an editorial board member? A: Contact: Rajendra Choudary Q: Whom should I contact about a problem with my electronic/online journal subscription? A: Contact: Tanay Sharma, Electronic Resources Coordinator Q: We would like information on subscriptions for our library consortia or network. A: Rates are available upon request. Please send inquiries to Q: I want to contact your customer service department. A: For problems in ordering, delivery, or payment, please contact in writing: Customer Service Department Q: Can I maintain my own username, password, IP range(s), and contact(s) via the website? A: Currently, users can update their username and password information via the "My Profile" option of the Scientific Publishers' website. We are in the process of updating our systems so users may maintain their contact and IP information through our website as well. Q: Does my username have to be an e-mail address? Is it (or my password) case sensitive? Is punctuation allowed in passwords? A: A username does not necessarily have to be an email address. Usernames and passwords are case sensitive. If you include punctuation in your password, you will receive an error message. Passwords can only contain alphabetic or numeric characters. Q: Who do I contact if my account information (contact information, IP information, and corporate affiliation or personnel changes) need to be updated? A: Contact: Ajay Changani, Electronic Resource Department Q: What do I do if I forget my username and password? A: Contact: Electronic Resources Department Q: My query awaits to be solved? A: If you are still not able to solve your queries email Tanay Sharma, Marketing and Management Department, Scientific Publishers. WebsiteQ: I had problems ordering a product on your site. What other means can I use to order your products? A: First, if you experienced problems with our website, please let us know. We have also provided customers with ordering troubleshooting tips. If you would like to order by phone, please call us at +91 291 2433323. You can also order via e-mail. If you order via e-mail, please be sure to include your mailing address, phone number, and the product(s) you wish to order. Q: How do I submit a book manuscript to Scientific Publishers? A: You can obtain Submission Guidelines by going to: AND you can contact Tanay Sharma, Book Division. Q: How do I order a Scientific Publishers catalog? A: You can order a catalog online by going to: http://www.scientificpub.com/catelogue.aspx OR you can contact our Customer Service department by phone +91 291 2433323 OR by Email Q: Is an electronic edition of a journal available? If not, when will it be available? A: Contact: Electronic Resources Department Q: How do I access the electronic version of a journal? A: Contact: Electronic Resources Department Q: I am the author of a book but cannot find the book listed on the Scientific Publishers Web page. A: If you are an author of a book and cannot find the book on Scientific Publishers’ web site, please contact Tanay Sharma of our book division. Q: I am the author of a book that is listed on the Scientific Publishers web page and my contact information is listed incorrectly on your Web site. Whom should I contact to change the information? A: Contact: Ajay Changani Q: My query awaits to be solved? A: If you are still not able to solve your queries email Tanay Sharma, Marketing and Management Department, Scientific Publishers. |
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