Services to Publishers

We have been into field of marketing, promotion and distribution since last thirty-three years and therefore we own a wide distribution network, not only in India but also in neighbouring countries such as Bangladesh, Pakistan, and Srilanka, Nepal etc. Our B2B and B2C sales come from libraries, bookstores, research institutions and individuals. Currently 130 Universities, 3000 Libraries and 2000 Research Institutions receive our mailings in the form of catalogues and newsletters. Services offered:

• Acting as representative office in Indian sub-continent
• Promoting publications through our marketing channels such as personal selling, direct selling via mailings
• Claim settlement on publishers behalf
• Establishing liaisons with various India Librarians, Authors, Editors, Book Wholesalers
• Database management
• Library visits

As a professional or scholarly publisher, we help in marketing and distribution strategies that reach deeply into the Indian subcontinent.

Services to Libraries

Need niche or a mass marketing?
Libraries and booksellers in India receive information on all publishing activities of the publishers represented by us, through our regular mailings of catalogues and newsletters.

• Worldwide sourcing of journals supplied direct to libraries or organizations from our distributors
• Dedicated customer service support to assist any queries
• Access to our comprehensive database of our serials, books and journals, updated regularly

Newsletters/ catalogues

Our Editorial Board has undertaken regular publication of Scientific Book Newsletter/ catalogues is released subject-wise, are mailed specifically by our Promotion Department.

The newsletters and catalogues are mailed to over 8,000 addresses not only taking care of research institutes, scientific societies but also our channel partners.

BENEFITS

We provide full service for English language publications, journals/books etc. published in India. We maintain detailed bibliographic data combined with different search options to strengthen our catalogue tool for library users.

As professional publishers and exporters we take pride in offering the best possible service to you, which we guarantee with a 100% refund order.

GUARANTEE

-- If we fail to fulfill our obligation to place and pay your order we will refund 100% of your payment to us, for the appropriate title or titles. All misplaced issue/books will be refunded.

-- Guarantee is specific to our own performance of all other parties such as publishers, distributors and carriers etc.

-- As a profession publisher, Exporters we take pride in offering the best possible service to you, which we guarantee with a 100% refund order.

-- We provide a cost effective service and ensure that our clients needs are satisfied in time and at a very competitive price.

PAYMENT

-- We accept payment through personnel/Cheque drawn in US Dollars/Euro Currencies.

-- Bankers cheque in US$/Euro.

--You can also make payments through Internet via PayPal.

CANCELLATION

Cancellation of order may be accepted with full refund but before dispatch.

CLAIMS

Claims for issues not received by library should be made within 6 months of date of publication or up to receipt of next issue whichever to earlier.

Returns policy/ Guarantee (to Libraries & Subs. Agents)

Scientific Publishers is committed to provide libraries/ organizations with quality, cost-effective service. We have been able to develop a flexible returns policy to assist you. We accept returns for books that are:

• Defective
• Damaged in shipment
• Send incorrectly by Scientific Publishers
• Processed incorrectly by Scientific Publishers

Transfer of Orders

How to Transfer to us with no break in Continuity of Indian Journals:

Transfer to our agency is straightforward whether you are arranging service through an agent for the first time, or changing agents. We do all the work and constantly advise on the status of the transfer.

Our streamlined service over the years ensures that there is no break in continuity. Our mutual goal is to achieve common expiry wherever possible for titles and to produce a single renewal invoice per annum.

We suggest the "check list'' method and/or send to us the previous supplier's invoice to action for the next period to common expiry.

Previous Suppliers/Agent List

Copy of the last received master list/renewal statement from your previous agent listing titles to be renewed would act as a basis for us to produce a renewal invoice for the coming subscription period.

List Transfer with Known Expiries

A list of titles is prepared by the library and sent to our office. If transfer is affected early in the year, we proceed to contact each publisher to confirm status. Otherwise, the client's stated expiry is accepted and our invoice is sent. The expiry may require adjustment, upon receipt of publisher's advice after placing the order, and re invoiced in due course to common expiry.

List Transfer with Unknown Expiries

Publishers are contacted requesting title status information and advising them of your library transfer to our Agency. We invoice each title as expiry is confirmed.

Check List

We use the list provided by you as a master check list which is correlated with individual publisher's renewal notices as received by the library, and passed onto us. In due course the outstanding titles, that is the titles not actioned for renewal, are reported and instructions sought whether a new subscription is to be entered. This method is preferred by libraries Agents who may have incomplete records of titles being received.

Others

• Firm orders - fast, efficient & reliable


• Subscriptions - no more headaches for you


• Consolidation services - lifting the burden


• Standing orders - leave it to us


• Notification slip service - keeping in touch


• Approval services - getting what you want